Pet Owners

Have an Emergency?

Please click here to visit the Emergency section of our site.

Specialty Appointments

We recommend that you download our new patient forms to help expedite your check in process. Forms can be found under the Clients drop down menu or within the particular department’s page. Please note that you DO NOT need to fill out any forms prior to coming in with an emergency.

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Please bring all pertinent information with you, including all forms you may have completed, any medical records not previously provided by your family veterinarian, and any radiographs you have been provided.

Please continue all medications as previously prescribed and scheduled by your family veterinarian. You may also bring those medications with you to your appointment so that we can have a copy of what medications you are currently administering.

We ask that you withhold food from your pet for 12 hours prior to your appointment. This will give us the opportunity to perform potential diagnostics without concern. In cases of young patients, or patients with diabetes, please consult with your family veterinarian before withholding food, or feel free to call us for further information.

Please do not withhold water; this will not interfere with our ability to perform diagnostics.

All recommendations are based on a typical referral. Please disregard if directed otherwise.

Forms

Please fill-out the Client/Patient Information Form prior to your appointment. This will save you time when checking in.

Adobe_PDF_file_icon_32x32Download the PDF Version

Owner Name:

Co-Owner Name:

Home Address:

City:

State:

Zip:

Home Phone:

Owner Information

Employer:

Work Phone:

Cellular Phone:

Alternate Number:

Email Address:

Driver's Lic #:

DOB:

Co-Owner Information

Employer:

Work Phone:

Cellular Phone:

Alternate Number:

Email Address:

Driver's Lic #:

DOB:

PATIENT INFORMATION

Patient Name:

Choose One:
 DOG CAT

Breed:

Choose One:
 Male/Intact Male/Neutered Female/Spayed Female/Intact

Last Heat Cycle:

Birth Date/Age:

How long have you owned this pet?:

Color:

Where did you acquire pet?:
 Breeder Individual Shelter Pet Shop Rescue

Are Vaccinations Current?:
 Yes No

Referring Veterinarian Name:

Clinic Name:

Reason for Referral (primary complaint):

Please list any of your pet’s drug allergies or special problems that we should know about:

Have any doctors at Austin Veterinary Emergency & Specialty Center, Mission Veterinary Specialists in San Antonio or Gulf Coast Vet Specialist in Houston seen any of your pets in the past?:
 Yes No

If yes, which doctor(s) and which pet(s):

Had you heard about our hospital prior to this referral?:
 Yes No

If yes, how:

Did you bring (or mail in) X-rays and/or medical records from your veterinarian?:
 Yes No

We are always looking for patient stories to share with our Facebook community! Check here if you are ok with us posting your pet’s story on our page:

Yes I am okay with Austin Veterinary Emergency & Specialty Center sharing my pet's picture and story. :

Payment Information

Following the doctor’s examination, we will provide you with an estimate of fees. All professional fees are due at the time services are rendered, with a 75% partial payment required to begin diagnostics, surgery, and/or treatment. We accept cash, check (with appropriate identification and check approval), and all major credit cards.. There will be a service charge for any check returned unpaid. We urge you to discuss all fees with the doctor before services are performed.

Austin Veterinary Emergency & Specialty Center is comprised of multiple practices within the building. Charges that are assessed for your pet will be billed separately through each appropriate practice. If you have any questions, please be sure to ask any of our front desk staff.


Prescription refills

  • All prescription refills must be approved by your pet’s doctor at AVES.
  • Prescriptions cannot be refilled for patients that have not been examined by one of our doctors within the past year.
  • If your pet’s medical condition has changed, or if he/she is experiencing problems or suspected side effects, please call 512-343-2837 to discuss your pet’s medical condition.
  • When possible we will try to accommodate larger prescriptions, however, certain controlled substances will only be prescribed in 30 day or less quantities.
  • The maximum quantity for a single refill when allowed is 90 days.
  • Please allow a minimum of 24 hours for refills to be processed. If you require medication in less than 24 hours please call 512-343-2837.
  • If more than two prescription refills are requested, please fill out a separate form.

Date

Your Name

Your Email

Subject

Phone Number

Preferred Contact Method
 Email Phone

Pet's Name

Doctor's Name

Medication Name - Prescription 1

Medication Strength (from the previous prescription)

Medication Directions (from the previous prescription)

Has your pet's medication dosage changed since the last prescription
 No Yes

If yes, what is your pet's current dosage of medication (amount and frequency)

Quantity Desired
 One month Two months Three months Other Quantity (please provide additional information below)

Other Quantity

 

 


 

 

Medication Name - Prescription 2

Medication Strength (from the previous prescription)

Medication Directions (from the previous prescription)

Has your pet's medication dosage changed since the last prescription
 No Yes

If yes, what is your pet's current dosage of medication (amount and frequency)

Quantity Desired
 One month Two months Three months Other Quantity (please provide additional information below)

Other Quantity


Pick Up Medication At
 AVES Pharmacy

Your Pharmacy's Name

Your Pharmacy's Telephone Number

Pet Update

Questions & Comments


FAQs

Both your primary care veterinarian and veterinary specialists have earned their Doctor of Veterinary Medicine (DVM), requiring an undergraduate degree, 4 years of veterinary college, professional training and then successful completion of the state and national licensing boards.

A veterinary specialist has typically completed 4 additional years of specialty training. This includes a 1-year internship and a 3-year residency program in a particular practice area, i.e. Internal Medicine, Surgery, etc. To become board-certified, these candidates must also pass rigorous training and testing requirements. Graduates are called Diplomates.

If you would like to schedule an appointment with a specialist, a referral from your primary veterinarian is needed.
We accept cash, personal check, Visa, Mastercard, Discover, American Express and CareCredit. Full payment is due when service is rendered.
You can expect to receive daily status updates and are always welcome to call or come visit!
Absolutely! Our visiting hours are Monday – Friday, 9:00 a.m. – 5:00 p.m. Please call ahead to schedule your visit with your pet.
CALL US TODAY AT
512-343-2837

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EMERGENCY

OPEN

24/7/365

Have an emergency? We are open 24/7/365 for pets requiring immediate assistance. 

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