Austin Veterinary Emergency & Specialty Center is a comprehensive 24-hour specialty and emergency veterinary hospital. We are currently seeking friendly, energetic, enthusiastic individuals who love pets to join our team and assist our clients in various specialties, including surgery, emergency, critical care, neurology, oncology, and internal medicine.

Our Client Service team plays a crucial role in delivering exceptional customer service and acts as the primary point of contact for our hospital, engaging with clients and the referring veterinary community. Responsibilities include providing outstanding customer service and empathy to our emergency clients, managing intake paperwork, operating office equipment, processing payments, and handling a high volume of messaging using Microsoft Outlook, Cornerstone, and our PIMS system. We are looking for quick thinkers who thrive in a fast-paced environment and can efficiently multitask.

This is a full-time position with a consistent schedule that includes at least one weekend shift. A high school diploma is required, and previous customer service experience is necessary.

We offer a comprehensive benefits package, including health insurance, dental insurance, life insurance, short and long-term disability coverage, scrub allowance, continuing education allowance, paid holidays, vacation time, sick leave, and a 401K plan with company matching. Salary is competitive and commensurate with experience.

The hourly wage is competitive and directly related to experience.

Job Type: Full-time Pay: $16.00 per hour

Experience:

  • Veterinary experience (Preferred)
  • Customer service (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Austin Veterinary Team
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