We’ve missed seeing you and are excited to announce that as of today, September 19th, we’ve opened our lobby and examination rooms and are ready to welcome you back inside.
The safety of our employees, clients, community, and pets is of utmost importance, and we appreciate your patience as we navigate through our new workflow.
To keep everyone safe, we will continue to:
- Screen all clients via telephone to ensure they are not COVID-positive or have COVID-related symptoms. If the screening is positive for COVID or COVID-related symptoms, special precautions will be taken to ensure that all patients are able to be seen safely.
- Offer curbside services if desired by clients.
- Clean and disinfect targeted high-touch areas within our lobby and examination multiple times daily.
- Provide clients and staff with hand sanitizer and hand washing stations.
A letter to our clients (June 11, 2020) – An Important Message About COVID-19 from Austin Veterinary Emergency & Specialty Center
A letter to our clients (March 17, 2020) – An Important Message About COVID-19 from Austin Veterinary Emergency & Specialty Center