COVID-19 Updates

 

September 19, 2022

We’ve missed seeing you and are excited to announce that as of today, September 19th, we’ve opened our lobby and examination rooms and are ready to welcome you back inside.

The safety of our employees, clients, community, and pets is of utmost importance, and we appreciate your patience as we navigate through our new workflow.

To keep everyone safe, we will continue to:

  • Screen all clients via telephone to ensure they are not COVID-positive or have COVID-related symptoms. If the screening is positive for COVID or COVID-related symptoms, special precautions will be taken to ensure that all patients are able to be seen safely.
  • Offer curbside services if desired by clients.
  • Clean and disinfect targeted high-touch areas within our lobby and examination multiple times daily.
  • Provide clients and staff with hand sanitizer and hand washing stations.

An Important Message About COVID-19 from Austin Veterinary Emergency & Specialty Center

 

March 4, 2021
Governor Abbott announced that on March 10, 2021 masks will no longer be mandatory and businesses will be able to open to 100% capacity. In order to ensure the safety of our patients, clients, and staff, AVES’ existing COVID-19 policies will remain in effect. We will continue to utilize curbside services and require our staff and clients interacting with our staff to wear masks.

 

June 11, 2020
A letter to our clients (June 11, 2020) – An Important Message About COVID-19 from Austin Veterinary Emergency & Specialty Center

 

March 17, 2020
A letter to our clients (March 17, 2020) – An Important Message About COVID-19 from Austin Veterinary Emergency & Specialty Center

 

At this time, AVES is able to accept the following payment methods: credit cards (Visa, Mastercard, Discover, American Express), Care Credit, Wells Fargo, and Trupanion pre-approval. Cash and checks will be accepted with limited/safe handling as necessary.